Brian Edwards Media

Posts Tagged 'Public Holiday Surcharge'

Some free advice for restaurants and cafes – your 15% surcharge may damage your customer goodwill. (Based on an unhappy experience in Herne Bay.)

 

Judy and I probably fit the common perception of the trendy Jafa. Our day isn’t complete until we’ve walked for an hour or more around Herne Bay, Grey Lynn, Ponsonby and back to Herne Bay. And the walk has to finish with coffee and occasionally a ginger biscotto (Thanks, Peter Calder, for the Italian lesson!)  at one of the many cafes on the strip.

Queen’s Birthday Weekend was no exception until…

Well, today (Monday) we had coffee an one of our usual Herne Bay haunts. Fine and dandy. Judy had been doing university work during the morning and it was almost lunchtime when we’d finished our coffee and were heading home. Faced with the prospect of making lunch – I’d already mowed the lawn and trimmed the hedge and was feeling self-righteous – I suggested we buy something from our favourite cafe-deli.    Read the rest of this entry »

59 Comments